FAQ

🧠 FAQs – We've Got You Covered!

1. What types of mugs and bottles do you sell?

We offer a curated collection of high-quality mugs, tumblers, and insulated bottles—perfect for coffee, tea, smoothies, or water on the go.

2. Are your products BPA-free and safe?

Absolutely! All our drinkware is BPA-free and made with food-grade materials for safe everyday use.

3. How long do the insulated bottles keep drinks hot or cold?

Our insulated bottles keep drinks cold for up to 24 hours and hot for up to 12 hours, depending on the model.

4. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping costs and delivery times will vary based on your location.

5. How long will my order take to arrive?

Orders are typically processed within 1–3 business days. Shipping times vary:

• 🇺🇸 USA: 5–8 business days

• 🌍 International: 7–15 business days

6. Can I return or exchange an item?

Yes! We offer a 14-day return policy. If you're not 100% satisfied, contact us at [your support email] and we’ll make it right.

7. How can I track my order?

Once your order ships, you’ll receive a tracking link via email to monitor your package in real time.

8. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

9. Can I wash my bottle/mug in the dishwasher?

Most of our items are dishwasher-safe, but we recommend hand-washing for best longevity. Please check the product page for specific care instructions.

10. I still have questions. How can I contact you?

Reach out via our [Contact Us] page or email us at support@mugsipme.com. We're happy to help!